My computer starts up in two different ways. In one way I can continue working normally. In the other way the mouse doesn't work and I have to restart again until it starts ok. Sometimes it takes many incorrect ones.My system is Microsoft Windows XP Home Edition. If there is any help' it will be appreciated.1 person got this answerI do too

Dear Srinivas:THanks for your answer.I don't know what happened, but I removed one of the two memory rams from the computer and everything is working ok. I will keep it that way until a next failure, wich I hope never coms.

Hi Antuan, We are glad to hear that every thing is working fine by removing one of the memory (RAM) stick and I thank you for providing the information about how to fix it, since it might help other users with similar issues. Please feel free to contact us back, in case you face any other issues in future.Thanks and Regards, Srinivas RMicrosoft Support.Visit ourMicrosoft Answers Feedback Forum and let us know what you think.